Genius Bar

Since this has becoming CV's Aspect Ratio and Computer Service Blog, I should mention a recent positive service experience, this time with my first encounter with the Apple Genius Bar.

My work MacBook Pro 17" (yeah, I know, sorry) had been acting flaky--strange pauses, incredibly long boot times, and nowhere near the battery life that Apple was advertising. So I made an appointment at the local Genius Bar to see if they could figure it out.

As I was headed there I realized that possibly the Migration Assistant hadn't done quite as good a job as I'd hoped in moving things over to the new computer. Maybe something had been moved over incorrectly, or there was some kind of conflict between older programs and newer ones.

The Genius Bar genius (hee hee) thought similiarly, particularly after rebooting with an external drive showed fine performance and fast boot times. We tried deleting a few things like Parallels, but it didn't seem to help. So he proposed an Archive and Install. I'd have been able to handle that myself but since the Genius Bar was all set up to do so, I let the genius do it and left to hang out at Barnes & Noble. 

After a nice Archive and Install, the machine is fantastic. Nice quick startups and ridiculously long battery life (at least as long as I'm not running TweetDeck... I love those Adobe AIR apps but man are they resource hogs). Yay Genius Bar.